Insurance Cloud - Senior Manager
The Insurance industry (across general, life and pensions insurance) is going through a period of systemic transformation; with companies fundamentally changing their legacy systems, processes and operations, and transforming the culture and way they work.
We are looking for Consulting Senior Managers to work across Insurance within the FS Consulting team, the candidate can be nationally based with expected travel in the UK and globally. The successful individual will join the Financial Services Digital and Technology Transformation (D&TT) team, with a specific focus on digital business models and operations transformation within insurance.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
Responsibilities
PwC Professional skills and responsibilities for this management level include but are not limited to
As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.
• Support team to disrupt, improve and evolve ways of working.
• Pursue opportunities to develop existing and new skills outside of comfort zone.
• Act to resolve issues which prevent effective team working, even during times of change and uncertainty.
• Support, Develop and coach others, encourage them to take ownership of their development.
• Look for opportunities to scale efficiencies across multiple workstreams.
• Create an environment where people and technology thrive together to accomplish more than they could apart.
• Promote and encourage others to value differences when working in diverse teams.
• Influence and facilitate the creation of long-term relationships which add value to the firm.
• Focus on building trusted relationships at all levels.
• Uphold the firm's code of ethics and business conduct.
About The Role
Working with our clients’ leadership teams; our Insurance Cloud Consultants are responsible for delivering large engagements that involve facilitating with staff and managers as they perform assessments to evaluate controls, security, and segregation of duties as it relates to Cloud optimization, implementation and/or configurations. These are often multi-year, highly complex, business critical multi-application environments to enable and unlock new value streams within the client’s digital landscape.
They will have a wealth of hands-on experience gained from Industry or from a large global systems integrator. Well practised in cloud architecture, cloud native patterns, container management and cloud computing capabilities, the Insurance Cloud Consultant would be expected to support delivery on all stages of the project lifecycle, tenaciously driving through troubleshooting and issue resolution to keep delivery on track.
They will be expected to be a ‘hands on’ Cloud practitioner; able to motivate and robustly drive a team through a complex plan of work. They have a well-developed technical background coupled with strong stakeholder management. They will set themselves apart by having experience in transitioning to cloud and deep understanding of functional and technical Insurance solutions and delivery patterns.
Requirements
As a Senior Manager in the FS space we expect you to have a proven track record in helping Insurers in their digital transformations to Cloud, taking a Functional, Technical Lead or Enterprise Architect role. Furthermore, the ideal candidate will:
• Have hands on experience as a Cloud Technical / Functional lead or Enterprise Architect, with a track record of delivering complex projects including emerging technology and cloud components, in Insurance industry for Tier 1 clients.
• Have sound understanding of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability).
• Good knowledge of cloud architecture, cloud native patterns, container management and cloud computing capabilities especially as offered by one or more cloud providers: AWS, Azure, or GCP.
• Have experience in Cloud Strategy, Design, Architecture and Migration.
• In possession of knowledge of Cloud technology and to implement this in a large scale environment. Have experience in one or more of the following areas:
• Policy administration.
• Claim management.
• Customer billing.
• Agency / customer portals.
• Demonstrate working to the best industry standards and ensure that the delivery of the solutions are pragmatic, timely and aligned to the Clients business objectives and security requirements.
• Knowledge of Insurance Industry solutions such as Guidewire, EIS, DuckCreek, TIA, SSP Select, SAP Claims Management, INSIS, Aggregator Integration etc.
• An inspiring team leader, able to rapidly establish and lead high-performing, multi-disciplinary, cross geography teams, drawn from across PwC, our clients’ staff and third party organisations.
• Offshore Delivery Management - An effective delivery leader with deep experience in managing delivery in onshore/offshore model
• Individual, social and business interaction - flexibility in using a range of influencing styles in order to build strong sustainable relationships, and demonstrating the firm's values.
• Business acumen – Ability to explore opportunities and seek to understand if they are commercially right for the firm in the context of our Purpose. Lead client delivery engagements with focus on profitability and long-term sustainable growth for the firm and clients.
• Relationships – Ability to anticipate client’s needs and deliver high quality, value-added services and solutions which elevate the profile of the firm in the eyes of the client’ executive.
• A confident and impactful communicator and manager of senior stakeholders, both written and verbal, able to clearly explain the programme to non-technical and technical audiences.
Certification(s) Preferred
• Cloud certification (essential)
• Guidewire ACE Certification (preferred)
• Insurance certifications: Associate in Risk Management (ARM), Associate in Claims (AIC), Associate in Underwriting (AU), Associate in Reinsurance (ARe), Associate in Insurance (AINS)
Consulting
In Consulting we deliver practical, far-sighted advice that gets straight to the heart of clients’ business issues and delivers amazing results by helping our clients improve the way they operate, reduce costs, manage risks, leverage talent or fundamentally change the way they do business, the work you do will be all about helping organisations of all shapes and sizes work smarter and grow faster. You could find yourself working with household names in a diverse range of industries - everyone from big-name broadcasters and high-street banks to multinational telecoms operators and energy companies.
The Skills We Look For In Future Employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.
Learn more here: www.pwc.com/uk/careers/experienced/apply
The Deal
We want all of our people to feel empowered to be the best that they can be, which is why we have ‘The Deal’.
Find out more about our firmwide Employee Value Proposition: https://www.pwc.co.uk/careers/about-us/the-new-deal.html
Diversity
Valuing Difference. Driving Inclusion.
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.
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Project Manager - Insurance
Description:
If you're happiest in an environment with complex projects to oversee, there's a digital revolution underway in the UK and e it. Our teams are bursting with talent and ideas, and are ready to help you deliver transformative digital work for high profile clients.
CGI's London BU are seeking a Project Manager to join its growing Insurance team. Working with a range of clients ranging from Insurers, Brokers, London Market speciality carriers and software houses who provide specific Insurance solutions you can be sure no one day is the same. When you start your CGI story, not only will you be improving people's lives, you can be sure we'll do the same for you.
Alongside a competitive salary, we offer you our share scheme (3% + 3% matching) making you a member not just an employee. You also have the option to benefit from private medical and dental insurance, flexible retirement options, childcare vouchers and a cycle to work scheme.
As for the future? Be a successful part of our story and we'll support you in taking your career anywhere you want it to go.
Your future duties and responsibilities:
The PM is required to take ownership of the delivery elements of their project to achieve the agreed business outcomes for the client(s).
Key Activities
The role is to lead the delivery of the Project, through coordinating Development, Testing, Architecture, Security, Business Analysis resources to enable the following.
• On time, to budget delivery with quality achieving the agreed outcomes
• Implementation of appropriate Tooling
• Production of Status reports for senior stakeholders
• Management of Internal Risks and Issues
• Dependency Management
• Production of Project Documentation in line with agreed governance standards
• Ensure internal Project Deliverables are delivered as per target dates
Required qualifications to be successful in this role:
Essential Experience and
Qualifications
• Delivery Experience as a Project Manager or Programme Delivery Manager either for a consultancy with clients in the insurance sector or directly for an insurance provider
• Experience of working within the Insurance sector
• Experience and evidence of multiple work-stream or project delivery e.g. Integration and Business Management Processing
• Demonstrable ability to work to timelines and distinct target dates
• Effective communicator ls, both written and verbally
• Experience of Delivery Tooling e.g. Jira, Confluence, TFS / Azure Dev Ops
Desirable
• Membership of a Professional Project Management organisation such as APM, PMI, BCS
• Practitioner level qualification such as Prince2 or PMI's PMPA
• Experience of Delivering against Agile frameworks
• Experience of Business Readiness and Technical Readiness Delivery (i.e. Transition)
• Experience of Integration (API) Development Delivery
• Familiar with Testing practices and methodology
Skills:
• Confluence
• Jira
• Project Management
What you can expect from us:
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is er of this change—supporting our clients' digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI .
No unsolicited agency referrals please.
CGI is an equal opportunity employer.
This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality
Core Operations, Senior Associate
Basic Purpose & Responsibilities
First Level of Supervision, required to manage and to develop a team of
specialists. Responsible for maintaining and securing quality client service by
securing the timely processing and settlement of trade and cash activity
in accordance with the established policies and procedures.
ï‚· Responsible for managing a team of specialist (between 5-10 specialist of various levels)
ï‚· Ensure staff adheres to department policies and procedures as well as ensuring
that the appropriate level of training and cross training exists within the team.
ï‚· Monitors Daily, Weekly and Monitor control reports
ï‚· Secure the completion of the PPR process for each staff member.
ï‚· Services and maintains all clients' relationships securing the timely settlement and resolution
General Profile
ï‚·Receives assignments in task oriented terms and supervises subordinates to
complete assignments
ï‚· Interacts with others to exchange or present information. Administers group
and company policies
ï‚· Provides immediate supervision to a group, assigning tasks and checking
work at regular intervals. A portion of the time is normally spent performing
individual tasks related to the unit
ï‚· During the course of normal day-to-day operation, responsible for identifying
any unusual or potentially suspicious transaction activity and reporting and/or
escalating in accordance with corporate policy and guidelines detailed in
relevant operating procedures
Knowledge Expertise
Monitors projects to ensure completion on a schedule and within budget: faulty
decisions or recommendations, or failure to achieve results would
typically result in significant expenditure of additional time, human
resources, and funds
Business Unit Specific Skills
Bachelors Degree or equivalent 2-5 years of Financial industry
experience preferably in Securities Lending, Asset Services or Fund
Accounting
Strong supervisory skills
Excellent customer service, communication, organizational and
problem solving skills
Working Relationships
First level of supervision to work group:
Human resource responsibilities are typically limited to estimating personnel
needs, scheduling, and training
Pricing Analyst - Home Insurance
Salary Range
£27,540 - £30,600
.
Agile Working Options
Other Agile Working Arrangements / Open to Discussion
Job Description Summary
Our Insurance and Wealth division helps personal and business customers with their general insurance, protection, investment and retirement needs through some of the biggest names on the high street. We support around 10 million customers with assets under administration of £155 billion and annuity payments in retirement of over £1 billion every year.
Within General Insurance our purpose is to implement a sustainable Home Insurance commercial strategy through collaborative relationships, providing insight and understanding through data, whilst balancing customer and business needs.
Job Description
Pricing and Commercial is all about understanding how our Home Insurance offering is delivering for customers, channels and LBG’s bottom line. We have to be creative, open to testing innovative ways of working and good at seeing what the numbers tell us. Building relationships and collaborating with others are important to us, and we're proud to tell you our team members are resilient, have good judgement and also a sense of humour!
There is no typical day in the life of a Pricing Analyst making it both an exciting and rewarding role. As pricing is a key cornerstone within the business there’s opportunity to get involved in a wide variety of business wide initiatives to provide analytical expertise and help maintain our position as a leading General Insurance home provider.
This role offers a superb opportunity to become part of our General Insurance Customer Pricing team, working in a team that sets home insurance premiums across multiple brands and distribution channels.
Our team works out of our Leeds and Newport hubs, therefore we'll need you to be able to spend some time each week in one of these hubs. We work in a hybrid model, splitting our time between the office and working from home.
Some of the key activities you'll be involved in are:
• Support key trading activity within the Customer Pricing team, analysing the market and implementing price changes
• Helping to drive innovation and improvements within pricing, utilising new data and improved modelling techniques
• Building up expert knowledge to maintain and develop suite of pricing models
• Provision of key reports and insight to help steer pricing strategy
• Production and validation of large complex datasets
• Give answers to a range of technical queries, supporting the wider business and handling key partner relationships
• Assist in supporting more junior members of the team
• Identifying, managing and mitigation of any risks in a timely manner within our control framework
We're looking for people who have the following Skills and Experience:
• Ideally, 2 years work experience in a pricing role using specialist pricing software or evidence of applying similar analytical modelling concepts
• Strong analytical skills and be comfortable handling large amounts of data
• Confident operating in a highly numerate environment and communicating this output out across a range of audiences
So if you have the skills we’re looking for, we’d love to hear from you..... We'll help you perform at your best today, so you can fulfil all your potential in the future. We know that success is built from the inside out through our people. Our customers’ experience and success starts with yours.
We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive working environment where all our colleagues can be themselves. We support agile working and would consider flexible working arrangements. We're an equal opportunity employer and deeply value diversity within our organisation.
We’ll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please contact us to request accommodation.
Together we make is possible.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference
