The role of UK Insurance Manager forms part of the Business Services team, which provides specialist services to the business. The Business Services team incorporates business travel, venue placement, Amex corporate card, insurance and the operation of the firm's staff Choices car scheme. It is a diverse, high paced and high performing team, forming part of Internal Firm's Services. We provide advice and support to the business to enable them to deliver seamlessly to our clients.
The UK Insurance Manager will deliver the UK Property and Casualty insurance programme, reporting to the Head of Insurance. You will provide support to ensure that initiatives, internal projects and business operations are delivered within the agreed timescales to meet the needs of the business. You will be working in a highly confidential and risk driven environment.
Decisions/autonomy
• Preparation of the firm's property and casualty insurance renewal submission by liaising with stakeholders from across the firm to collate relevant and timely data
• Ongoing management of the property and casualty insurance programme, including identification of new risks and monitoring material changes within the business
• Identify appropriate changes to the insurance programme through analysis of multiple sources of data including by not limited to firm's strategy, changes in regulation and claims data.
• Management of UK insurance claims from initiation to conclusion, liaising with relevant stakeholders.
• Monitor the firm's accident statistics and identify potential claims.
• Provision of insurance support to partners and staff, including provision of advice for proposal documents and contract negotiations.
• Implementation of new insurance policies as and when required by the business.
• Provide support to the Head of Insurance as required
• Other insurance related activities, as required.
People
• Provide excellent coordination skills in delivering tasks or initiatives and supporting the Insurance team
• Establish and sustain effective working relationships with customers and colleagues
• Be an active team member and contribute to the team's development activities to improve our operational effectiveness and our quality of work
• Empathise with the pressures and motivations of client facing colleagues and an ability to win their support without compromising on the firm's policies
• Work with key stakeholders across IFS to effectively deliver the firm's insurance programmE
Internal client responsibility
• Regular contact with staff at all levels within IFS and LoS.
External client responsibility
• Regular contact with 3rd party suppliers including the firm's insurers and insurance brokers
Requirements
Level of knowledge required in order to carry out the job
• A good knowledge of the structure and internal working practices and requirements of LoS
• Ability to communicate with confidence and holding attention by being credible, engaging, enthusiastic and socially confident, whilst listening, respecting and considering the views of others
• Self-motivated with the ability to prioritise workload effectively
• A true team player who is willing to work hard to build strong and productive relationships at all levels within the Function, LoS and wider firm
• Able to build on a network of relationships both internally and externally to ensure sharing of best practice
• A willingness to challenge points of views and opinion, through presenting logical arguments
Essential skills
• Excellent attention to detail
• Able to express ideas, concepts and information with clarity in both written and spoken form
• Able to communicate clearly and with self-confidence to all levels of staff, including at the most senior levels
• Able to interpret data, and communicate the outcomes in a clear and concise manner
• Able to maintain care and discretion in a highly confidential environment
• Capable of interpreting instructions and issues and then implementing actions according to administrative policies and procedures
• Able to take the initiative but keep others informed of progress and escalate issues where appropriate
• Able to manage various electronic data repositories and produce effective reports
Desirable skills
• Previous experience in an insurance-related role
• Have a basic understanding of the guiding principles of risk management
• Numerate, with analytical and decision making skills
• Strong working knowledge of Google
Our competencies
Our people need to demonstrate a defined set of core skills and behaviours. We refer to these as our global core competencies/PwC Professional. They're integral to who we are as a firm and form the basis of our people appraisal process. We will also assess you against them within our recruitment process to benchmark your own skills and behaviours.
Internal Firm Services
In order to deliver a first class service to our clients, we need first class support internally. Internal firm services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, technology, learning and develop and procurement to name but a few. Each team place a vital role in making sure we have all the right resources, services and technology across our business.
Not the role for you?
Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)?
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.
Learn more here:
The Deal
We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'.
Find out more about our firmwide Employee Value Proposition:
Diversity
Valuing Difference. Driving Inclusion.
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture
